One Story Returns Policy
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Please choose carefully as we do not provide a refund if you change your mind
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Please check product dimensions to ensure they are the right size for your space and access doorways before completing your purchase.
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If there is damage to the product you have purchased, please contact us to arrange a replacement.
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Damaged items must be returned within 7 days.
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If the product being returned is faulty or damaged, we will meet our obligations to provide a remedy under the Consumer Guarantees Act.