One Story Returns Policy

Please choose carefully as we do not provide a refund if you change your mind
Please check product dimensions to ensure they are the right size for your space and access doorways before completing your purchase.
If there is damage to the product you have purchased, please contact us to arrange a replacement.
Damaged items must be returned within 7 days.
If the product being returned is faulty or damaged, we will meet our obligations to provide a remedy under the Consumer Guarantees Act.